Help Center

Open any experience, pick a date and group size, then complete checkout. You’ll get a confirmation email right away, and your host will follow up with meeting details.

Often yes, if the host still has space. Message us as soon as you know. Date changes follow the same cutoff as the cancellation policy shown on that activity.

Most hosts send pickup or meeting-point notes 24–48 hours before the start time. Check the activity page and your confirmation email if you need them sooner.

Card payments are processed securely at checkout. Some experiences also show a local price in LKR. You’ll see the total before you pay.

It depends on the experience. The activity page lists what’s included. Entrance fees, camera permits, or meals are called out when they are extra.

Outdoor experiences may be delayed or rescheduled for safety. Hosts will contact you. If a trip is cancelled by the host, you typically receive a full refund or a new date.